How Does Gold Selling Work?

How to Sell Gold Online in Three Steps

Learn how to sell gold online with Moonstone Gold, from requesting a free pack to reviewing your offer. First, send your eligible items using our prepaid, tracked and insured postal service. Then decide whether to accept the valuation. We make an immediate bank payment after acceptance.

This guide explains what happens at each stage and what to check before sending your jewellery or coins. If you decline the offer, we return your items free of charge. You can also ask our team to explain any part of the process.

How to Sell Gold Online: Request Your Pack

Complete our pack request form with your contact and delivery details. Check the address carefully before submitting it. We then send the materials and instructions you need to prepare your parcel.

Requesting a pack does not commit you to accepting an offer. Instead, it gives you a way to send items for assessment. Read the instructions and check the insurance arrangements before posting, particularly if you have a valuable collection.

If you are unsure whether an item is suitable, contact us first. For example, bulky pieces or mixed materials may need extra discussion. Our team can explain the next steps before you send anything.

Step 2: Prepare and Post Your Items

When planning how to sell gold online, start by listing the pieces you plan to send. Next, take photographs for your own records and keep any information about purity or previous valuations. Follow the pack instructions to secure the contents and complete the required details.

Keep small pieces together so they do not move loosely inside the parcel. Also, check that the packaging suits the items. Ask us about the insurance cover if you are unsure whether it matches your parcel’s value.

Finally, retain your posting receipt and tracking reference. These records help you follow the parcel and discuss its delivery with our team. Our postal service guide provides further information about sending your gold.

Step 3: Review the Offer and Decide

Once your items arrive, our team assesses them and contacts you with an offer, usually within 24 hours of receipt. You can then review the proposed payment. Ask about the weight, purity or buying rate if any detail needs clarification.

If you accept, we make an immediate bank payment. However, if you decline, we return your items free of charge. The assessment timescale and payment step are separate: payment follows your acceptance of the offer.

Understanding these steps is central to learning how to sell gold online. You can compare your expectations with the actual valuation before deciding whether the sale suits you.

How to Sell Gold Online with a Useful Estimate

An estimate helps you prepare for a valuation. Use our gold value calculator with the eligible alloy weight in grams and the matching carat. For example, calculate a 9ct chain separately from an 18ct ring.

A carat-specific rate already accounts for purity. Therefore, do not multiply a 9ct result by 37.5% again. Also, keep stones and other non-gold parts out of the entered weight where you know their contribution.

However, the calculator cannot test your items or confirm a guaranteed payment. The buyer still needs to assess the gold, and market prices may change. Treat the result as a starting point for questions rather than a fixed offer.

How Selling Gold Online Valuations Work

Our team considers the eligible gold weight, purity and buying rate when preparing your offer. Stones, watch movements and non-gold fittings can affect the weight used. Consequently, a home measurement may differ from the assessed gold weight.

Read about our testing service if you want to understand the assessment. Also, tell us before sending if you have concerns about preserving a piece’s appearance or condition. We can discuss the process with you.

When researching how to sell gold online, look for clear explanations of these details. A useful offer should help you understand the proposed payment and any difference from your initial estimate.

Choose Which Items You Want to Sell

Unwanted rings, chains, bracelets and odd earrings can all be worth assessing. Broken jewellery can still contain valuable gold. For example, a snapped clasp does not remove the gold content of the remaining chain.

However, metal value is not always an item’s only source of value. Designer jewellery, antiques and collectable coins may deserve a specialist resale valuation. Compare your options before treating a potentially collectable piece as scrap.

There is no need to polish or dismantle items to begin learning how to sell gold online. Keep coins and delicate pieces in their current condition. Our accepted-items guide explains the types of gold you can send for assessment.

How to Sell Gold Online: Compare the Terms

When comparing buyers, look beyond a headline rate. First, check whether the advertised figure represents market value or an expected payment. Then review the service alongside the price.

• What postage, tracking and insurance arrangements apply?
• How does the buyer assess purity and eligible weight?
• Does the offer include any fees or deductions?
• When does payment follow acceptance?
• What happens if you decide not to sell?

Moonstone Gold provides a free selling pack, no hidden fees and free returns if you decline. For more detail, read our service terms. These help you review the arrangements before sending anything.

Customer Experiences and Further Help

Reading customer feedback can help when you are deciding how to sell gold online. Look at the experiences people describe, including communication, valuation and payment. Also, check the date and context of a review rather than relying on a rating alone.

Explore our customer reviews or contact our team with questions. We can explain the postal process, the assessment and what happens after you receive an offer.