Cookies and Privacy Policy

Privacy Statement

https://moonstonegold.co.uk/ is operated by Moonstone Gold Limited (“MGL”), Company Number 12747825 which is the Data Controller for the purposes of the Data Protection Act 1998. You may contact us at the following address:

PO Box 239, Stamford, Lincolnshire, PE9 4WX

Our privacy policy is outlined below; we treat all information with the strictest confidentiality in accordance to the regulations as outlined by the Data Protection Act 1998 and the General Data Protection Regulations (EU 2016/679). We are dedicated to ensuring that our customer’s privacy is protected. When requesting for further identification from our customers, you can be assured this will only be used in accordance with our privacy policy.

We are committed to integrity and transparency when it comes to how we collect, store and protect your personal date. Where we have legal obligations, information may be shared with governing bodies or law enforcement authorities. Under no circumstances will any personal information be sold, leased or distributed, unless we are required to do so by law.

If you would like to request any of the personal information that we hold under the Data Protection Act 1998 and the GDPR 2016/679 we will provide all such information if you email us at info@moonstonegold.co.uk with the subject “DPA REQUEST”. Should you have reason to believe that any of the information that we hold on file is incorrect, please contact us and we will make any necessary amendments to ensure that the most up-to date and correct information is held.

Information Collected

In order to provide you with a service, you may need to provide us with some personal details. If we are provided with such information, we may store the following information:

  • Your full name and billing/invoice address;
  • Contact details including your telephone number, email address and postal address(es);
  • Details of any enquiry made by yourself to MGL;
  • Information we deem necessary for anti-fraud checks in accordance with our anti-money laundering policies; and
  • Your transaction history with us.

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e., the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy. You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: moonstonegold.co.uk

Your current state: Consent Accepted. Manage your consent.

By using the MGL website you are consenting to the use of cookies. Cookies are small files stored by your browser that are used to identify you to the server so that pages you visit can be customised for you. Cookies will let us know when you have visited our site, and can help tailor your website experience to your individual needs. You can accept or decline cookies. However if you decline them, you will not be able to make use of the interactive and account features of the website. Cookies do not allow us access to the files stored on your computer nor to any other data that you choose not to share with us.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely. Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyse how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.