Frequently Asked Questions About Selling Your Gold

Our team of experts are proficient in acquiring a wide variety of gold items, including gold coins, jewellery, bullion, bars, and other gold articles. Should you possess a gold item and are uncertain about its eligibility then let us help, rest assured we purchase only authentic gold products.

Products that we buy include:

• Gold Jewellery
• Gold Coins
• Gold Bullion Bars
• Dental Gold
• Rose Gold
• White Gold
• Scrap Gold

In the realm of online gold sales, it is reasonable for those outside the industry to be unsure about the authenticity of their gold. We employ cutting-edge technology to authenticate your gold. Our professionals utilise precise methods for verification and pricing ensuring that you receive a fair value for your gold.

The worth of your gold is influenced by various factors, such as its weight, purity, and the prevailing market rates. We adhere to transparent and fair pricing practices to offer you the optimal value for your gold. Additionally, we provide an online gold price calculator, enabling you to estimate the value of your gold prior to finalising a sale.

Selling Gold to Moonstone is simple and easy and only requires 3 Steps to have cash directly into your bank. To initiate a sale with us, you need to firstly complete our online form giving some basic personal information such as your name, address, and contact details, along with specifics about the gold you wish to sell. Our team will manage the pricing and payment aspects from there.

We offer secure payments directly into your bank account. We aim to pay you within 24hours of agreeing to sell your Gold Item to us.

Moonstone Rentals Limited utilises pre-paid insured Royal Mail Special Delivery service for secure and reliable transportation of your gold. We keep you informed throughout the process, from receipt to the final valuation.

Absolutely, selling gold online with us is both secure and safe. As a reputable gold-buying entity, we are committed to providing a trustworthy and protected selling experience. Our emphasis on transparency and customer service ensures a safe and confident transaction for all our clients. If you don’t believe us; go ahead and check out our latest reviews from Gold Sellers like you!

Selling gold to our experts is a straightforward and convenient process. Therefore, if you’re ready to begin or require more detailed information, our team is readily available to assist you.

To start, begin our 3-step process by first completing our online form to request your gold selling pack. Once you receive your pack, next complete the valuation document and send it back to us along with your items using our pre-paid bag. Finally, if the valuation is acceptable to you, we will then pay the funds directly into your bank account.

If you need more information, visit our contact us page where you will find various contact options available.

Engaging in the online sale of gold presents a remarkable prospect for individuals with gold items they no longer desire or require. As long as these items hold no sentimental value, this avenue can be an excellent means to accrue additional funds for significant purchases or to augment one’s savings. Despite the potential benefits, many prospective participants have pertinent inquiries regarding the types of gold that can be sold, the intricacies of the selling process, and the methods of payment.

At Moonstone Gold Limited, we boast extensive expertise in the gold industry and, accordingly, acknowledge the necessity for individuals seeking to monetize their jewellery to have their queries addressed. Consequently, we offer answers to some of the most commonly asked questions, with a commitment to ensuring that the entire process is as transparent and uncomplicated as possible. Ultimately, our objective is to instil confidence in our customers, assuring them of the reliability and security of our services when they choose to engage with us.

Moonstone Gold can offer the best rates for your gold, to ensure that you recieve maximim vaule.

How can we do that? Well its quite simple; because we are an online retailer and have a partnership with the Royal Mail; this allows us to be accessable for you to drop your gold off to us using any of the 11,500 Post Offices that are located in the UK. This means our overheads are much lower compared to other online or highstreet retailers; meaning we are not having to offset our overheads against your profit!

This means that we don’t have to have highstreet stores located in major cities such as:

• London
• Birmingham
• Manchester

This is because we are essentially located across 11,500 stores across the UK!

So if you are wondering “Where can I sell my gold in London?” or “Where can I sell my gold in Birmingham?”, or “Where can I sell my gold in Manchester?” or even “Where can I sell my gold locally near me?”. You will know that we are as local as your nearest Post Office.

All shipments are fully insured, so you are covered in the unlikely event of loss or damage. Please keep your receipt and tracking number for reference.

We serve customers within the UK. Please reach out if you have questions about shipping from outside the UK.

No, we purchase gold only. Please contact us for more details.

If you are not satisfied with our offer, we will return your items to you free of charge.

No, we accept all amounts, whether small or large. Feel free to contact us if you have any questions about your specific items.